MAGNETIC CHEMISTRY TERMS OF USE
INTRODUCTION
These Terms of Use (“Terms”) govern your use of magneticchemistry.com (the “Site”) and your subscription to the Company’s email newsletter (together with the Site, the “Services”). For purposes of these Terms, “Company,” “we,” “us,” and “our” mean Magnetic Chemistry LLC, a California limited liability company. “You” means the individual accessing the Services. By using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services. These Terms apply to the Site and the newsletter. They do not govern your use of any third-party platform on which the Company publishes content, including video, social media, and bookseller platforms. Your use of those platforms is governed by the terms of the platform operator. Section 13 addresses the Company’s rights in content it publishes on those platforms.
ELIGIBILITY AND AGE
Registration, assessments, purchases, and the newsletter: You must be at least eighteen (18) years of age to register for an account, complete an assessment, subscribe to the newsletter, or purchase anything from the Company. When you do any of those things, you confirm that you are at least eighteen. The Company relies on your confirmation and does not otherwise verify age.
Visitors under eighteen: The Site is intended for an adult audience. Nothing in this Section prevents a visitor from reading publicly available material on the Site, but a visitor under eighteen may not register, take an assessment, subscribe, or purchase.
Children under thirteen: The Services are not directed to children under thirteen (13), and the Company does not knowingly collect personal information from anyone under thirteen. If the Company becomes aware that it holds personal information provided by a person under thirteen, the Company will close any associated account and delete the information. A parent or guardian who believes a child under thirteen has provided personal information should contact the Company at support@magneticchemistry.com.
ACCOUNTS
Registration: Some features of the Site require an account. You agree to provide accurate information when you register and to keep it current.
Your credentials: You are responsible for maintaining the confidentiality of your account credentials and for activity occurring under your account. Notify the Company promptly at support@magneticchemistry.com if you believe your account has been accessed without your authorization.
Deletion by you: You may delete your account at any time through the Site, or by asking the Company to delete it at support@magneticchemistry.com.
Effect of deletion: When your account is deleted, any Seeker Profile associated with it is deleted with it. The Company does not retain assessment results, in identifiable or anonymized form, for research purposes after deletion. Deletion of your account also unsubscribes you from the newsletter. The Privacy Policy describes what deletion does and does not reach. Material you have posted under Section 11 may remain available after your account is deleted.
ASSESSMENTS AND THE SEEKER PROFILE
What the assessments are: The Company’s assessments, including any saved result (“Seeker Profile”), are educational tools written in house by the Company. They are not adapted from any published psychological instrument. Artificial intelligence tools were used in their design, as Section 12 explains.
What they are not: THE ASSESSMENTS ARE NOT VALIDATED PSYCHOMETRIC INSTRUMENTS. THEY ARE NOT DIAGNOSTIC. NO RESULT, SCORE, PROFILE, OR RECOMMENDATION PRODUCED BY THE SERVICES IS A CLINICAL ASSESSMENT, A DIAGNOSIS, OR AN INDICATION OF ANY MENTAL HEALTH CONDITION, AND NONE SHOULD BE RELIED ON AS ONE.
Use of your results: The Company uses your responses and results to generate and display your Seeker Profile and to recommend Company content. The Privacy Policy governs the collection, use, storage, and retention of that information.
EDUCATIONAL PURPOSE; NO THERAPY OR PROFESSIONAL RELATIONSHIP
Educational only: The Services provide general educational information about relationships, communication, and emotional wellbeing. THE SERVICES DO NOT PROVIDE PSYCHOTHERAPY, COUNSELING, MENTAL HEALTH TREATMENT, MEDICAL ADVICE, OR DIAGNOSIS.
No professional relationship: USE OF THE SERVICES DOES NOT CREATE A THERAPIST-CLIENT, COUNSELOR-CLIENT, PHYSICIAN-PATIENT, OR ANY OTHER PROFESSIONAL RELATIONSHIP BETWEEN YOU AND THE COMPANY, OR BETWEEN YOU AND ANY PERSON WHO CONTRIBUTES TO, REVIEWS, OR APPEARS IN THE CONTENT. This is so whether or not a contributor holds a professional license.
No substitute for care: The Services are not a substitute for consultation with a qualified professional. If you are experiencing emotional distress or a mental health difficulty, seek help from a licensed professional. If you are in crisis, contact your local emergency number or the 988 Suicide and Crisis Lifeline.
Reliance is at your own risk: You are responsible for how you use the information the Services provide and for any decision you make in reliance on it.
CLINICAL REVIEW LABEL
What the label means: Some Company content carries a label stating that it has been reviewed for clinical accuracy by a named, licensed mental health professional. Where that label appears, it means that the professional identified reviewed that content, as published in the version carrying the label, for clinical accuracy.
What the label does not mean: The label is not an endorsement of the Company or of any product, service, or advertisement. It does not mean that the reviewer wrote the content, that the reviewer is providing professional services through the Services, or that any professional relationship exists between the reviewer and you. Section 5(b) applies to labeled content in the same way as to all other content.
Versioning: The label attaches to the version of the content it appears on. Where labeled content is materially amended after review, the Company removes the label until the content has been reviewed again.
Advertising within labeled content: No sponsored content, and no affiliate link, appears within any content carrying the clinical review label without the reviewer’s advance knowledge and disclosure on the page. This commitment does not extend to advertising served programmatically, which is addressed in Section 8.
NEWSLETTER AND EMAIL
Subscription: Subscribing to the newsletter does not create an account. Deleting your account unsubscribes you from the newsletter. Unsubscribing from the newsletter does not delete your account. The Site and the Company’s email platform are separate systems.
What you receive: By subscribing you consent to receive educational and promotional email from the Company.
Unsubscribing: Every message includes an unsubscribe link and the Company’s mailing address. You may unsubscribe at any time using that link or by writing to support@magneticchemistry.com.
Sender: All Company email is sent by Magnetic Chemistry LLC, whatever name appears in the sender line.
ADVERTISING, SPONSORSHIP, AND AFFILIATE CONTENT
Advertising: The Company may display advertising on the Site, including advertising served by third-party advertising networks. Where advertising is served programmatically, the Company does not select, review, or endorse the individual advertisements displayed, and the appearance of an advertisement is not a recommendation by the Company. The Privacy Policy describes the information advertising technologies collect and how you may exercise choices about it.
Sponsorship: The Company may accept payment for sponsored content. Sponsored content is clearly labeled as sponsored where it appears. The Company does not accept sponsorship from providers of therapy or counseling services or applications.
Affiliate links: Where the Company includes an affiliate link, it is clearly identified, and the Company may earn a commission if you purchase through it at no additional cost to you.
Independence of content: Payment does not determine the substance of Company content. Section 6(d) applies to content carrying the clinical review label.
PURCHASES, REFUNDS, AND SUBSCRIPTIONS
Availability: The Company may make digital products, written works, and subscription access available for purchase. Where it does, the price and description shown at the point of sale govern.
Digital products: Once access to a digital product is granted, the purchase is final and no refund is given, except where a refund is required by law.
Subscriptions: Where the Company offers subscription access, you may cancel at any time. Cancellation stops future billing. It does not entitle you to a refund of the fee already paid for the current billing period, except where a refund is required by law.
Third-party sellers: Where a Company work is sold through a third-party bookseller or platform, that seller’s terms and refund policy apply to the transaction, and the Company does not administer refunds for it.
Payment processing: Payments are processed by third-party payment processors. The Company does not receive or store your full payment card details.
ACCEPTABLE USE
You agree not to use the Services to violate any law; to interfere with the operation, security, or integrity of the Services; to access any account or system without authorization; to scrape, crawl, harvest, or systematically extract content or user information, whether manually or by automated means; to use content from the Services to train any machine learning or artificial intelligence system; to reverse engineer any part of the Services; to impersonate any person; or to send unsolicited commercial messages to other users. The Company may investigate suspected violations and take any action it considers appropriate, including removing content and suspending or closing accounts.
USER CONTENT
Where the Services allow it: Some parts of the Services may allow you to post comments or other material. This Section applies where they do.
You keep ownership: You keep ownership of what you post. By posting, you grant the Company a non-exclusive, worldwide, royalty-free, transferable license to host, store, display, reproduce, and distribute that material in connection with operating and promoting the Services. The license continues for material you have posted even after your account is deleted, unless the Company removes the material.
Your responsibility: You are responsible for what you post. You confirm that you have the right to post it and that it does not infringe anyone’s rights, breach any obligation of confidence, or violate any law.
What you must not post: Do not post anything unlawful, abusive, harassing, defamatory, obscene, or infringing; anyone else’s personal information; or unsolicited promotional material. Section 10 applies in full.
Do not post sensitive information: THE SERVICES ARE NOT A CONFIDENTIAL SPACE. Anything you post may be visible to other users and to the public. Do not post information about your health, your relationships, your therapy, or any other sensitive matter that you would not want read by anyone. The Company does not treat posted material as confidential and is not responsible for what others do with it.
Moderation: The Company may, but is not obliged to, monitor posted material, and may remove anything, or suspend or close an account, at any time and without notice.
No professional response: A reply from the Company, a moderator, or any contributor to something you post is general educational information. Section 5 applies to it in full.
ARTIFICIAL INTELLIGENCE
Synthetic voice: Company video content is narrated using a synthetic voice replica generated from recordings of a human voice performer. The performer consented to the creation and use of the replica. The Company intends to continue using it. No other person’s voice has been replicated by the Company.
Written content: Artificial intelligence tools are used in the production of Company written content, including to generate drafts, outlines, and research materials. Written content is authored, edited, and reviewed by people before publication.
Reader information: The Company does not send information collected from you through the Site to any artificial intelligence tool. The Privacy Policy governs the handling of your information.
Section 5 applies: Content produced with the assistance of artificial intelligence is educational content and is subject to Section 5 in full.
INTELLECTUAL PROPERTY
Company content: The written material, assessments, illustrations, characters, video, audio, and other material made available through the Services (together, “Content”) is protected by copyright and other intellectual property laws.
Extent of the Company’s rights: The Company owns or holds rights in Content to the extent those rights have been assigned to or otherwise vested in the Company. Where Content was created by a contributor and the instrument assigning it to the Company has not yet taken effect, the Company’s ownership of that Content takes effect when the assignment does. Nothing in these Terms is a representation that the Company owns any particular item of Content on any particular date.
Content on third-party platforms: Content the Company publishes on a video, social media, or other third-party platform remains the Company’s Content, and subsection (b) applies to it. Your use of that platform is governed by the platform operator’s terms.
Your license: You may view and read Content for your own personal, non-commercial use. You may not copy, reproduce, republish, distribute, sell, license, adapt, or create derivative works from Content without the Company’s prior written permission, except as permitted by law.
Trademarks: The Magnetic Chemistry name and logo are the Company’s marks and may not be used without permission.
COPYRIGHT COMPLAINTS
If you believe material available through the Services, whether published by the Company or posted by a user, infringes your copyright, send a written notice to support@magneticchemistry.com identifying the work, identifying the material and its location, providing your contact details, and including a statement that you have a good faith belief the use is not authorized and that the information in your notice is accurate. The Company will investigate and remove or disable access to material where appropriate. The Company may close the account of any user who repeatedly infringes the copyright of others.
THIRD-PARTY LINKS AND SERVICES
The Services may link to or incorporate third-party websites, platforms, and services. The Company does not control them and is not responsible for their content, practices, or availability. Your use of a third-party service is governed by that service’s terms and privacy policy.
PRIVACY
The Company’s Privacy Policy describes what information the Company collects through the Services, how it is used, how long it is kept, and the choices available to you. The Privacy Policy is incorporated into these Terms.
SUSPENSION AND TERMINATION
The Company may suspend or terminate your access to the Services, with or without notice, for breach of these Terms, for unlawful or abusive conduct, or where the Company discontinues the Services. The Company may modify or discontinue the Services, in whole or in part, at any time. Sections 5, 10, 11, 13, 18, 19, 20, 21, and 22, and any other provision that by its nature should survive, survive termination.
DISCLAIMER OF WARRANTIES
THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND RELIABILITY. THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT ANY CONTENT, ASSESSMENT RESULT, OR RECOMMENDATION IS ACCURATE, COMPLETE, OR SUITABLE FOR YOUR CIRCUMSTANCES. YOUR USE OF AND RELIANCE ON THE SERVICES IS AT YOUR OWN RISK.
LIMITATION OF LIABILITY
No indirect damages: TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR EMOTIONAL DISTRESS, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY AND WHETHER OR NOT THE COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Cap: TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF THE TOTAL AMOUNT YOU PAID THE COMPANY IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100).
Exceptions: THE LIMITATIONS IN THIS SECTION DO NOT APPLY TO GROSS NEGLIGENCE, WILLFUL MISCONDUCT, FRAUD, OR ANY LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.
INDEMNIFICATION
You agree to indemnify and hold harmless the Company and its members, officers, and contractors from any claim, damage, loss, liability, cost, or expense, including reasonable attorneys’ fees, arising out of your use of the Services, your breach of these Terms, or your violation of any law or third-party right. This obligation applies only to the extent the claim is caused by your acts or omissions, and does not extend to the Company’s own gross negligence or willful misconduct.
DISPUTE RESOLUTION; ARBITRATION; CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES MOST DISPUTES TO BE RESOLVED BY INDIVIDUAL ARBITRATION RATHER THAN IN COURT, AND WAIVES YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION AND TO A JURY TRIAL.
Informal resolution first: Before starting an arbitration, you agree to contact the Company at support@magneticchemistry.com with a written description of the dispute and the relief you seek, and to allow thirty (30) days for the parties to try to resolve it informally.
Agreement to arbitrate: If the dispute is not resolved, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by final and binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and its Consumer Arbitration Minimum Standards, before a single arbitrator.
Where and how: The seat of arbitration is Sacramento County, California. The arbitration may be conducted by videoconference, by telephone, or on documents alone at your election, and you will not be required to travel.
Costs: The Company will pay any arbitration filing fee in excess of the amount you would pay to file the same claim in a California state court, and will pay the arbitrator’s fees, except where the arbitrator finds the claim frivolous. Each party otherwise bears its own attorneys’ fees, unless a statute or the arbitrator provides otherwise.
CLASS ACTION WAIVER: TO THE FULLEST EXTENT PERMITTED BY LAW, ANY DISPUTE SHALL BE BROUGHT SOLELY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION, AND THE ARBITRATOR MAY NOT CONSOLIDATE THE CLAIMS OF MORE THAN ONE PERSON. IF THIS SUBSECTION IS HELD UNENFORCEABLE AS TO A PARTICULAR CLAIM, THAT CLAIM SHALL BE SEVERED AND BROUGHT IN COURT, AND THE REMAINING CLAIMS SHALL PROCEED IN ARBITRATION.
JURY TRIAL WAIVER: TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND THE COMPANY WAIVE ANY RIGHT TO A TRIAL BY JURY.
Exceptions: Either party may bring an individual claim in small claims court if the claim qualifies for that court. The Company may seek injunctive or other equitable relief in the state or federal courts located in Sacramento County, California to protect its intellectual property rights. Nothing in this Section prevents you from seeking injunctive relief in any court that has jurisdiction over your claim.
Your right to opt out: You may opt out of subsections (b) through (f) by sending written notice to support@magneticchemistry.com within thirty (30) days of first accepting these Terms, stating your name and that you decline arbitration. Opting out does not affect any other part of these Terms.
GOVERNING LAW AND FORUM
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any claim not subject to arbitration shall be brought exclusively in the state or federal courts located in Sacramento County, California, and you consent to the jurisdiction of those courts.
GENERAL
Entire agreement: These Terms and the Privacy Policy are the entire agreement between you and the Company regarding the Services.
Severability: If any provision is held unenforceable, it shall be enforced to the maximum extent permitted and the remaining provisions shall remain in effect.
No waiver: The Company’s failure to enforce a provision is not a waiver of it.
Assignment: You may not assign these Terms. The Company may assign them in connection with a merger, reorganization, or sale of its business or assets.
Changes to these Terms: The Company may modify these Terms. The updated version will be posted on the Site with a revised date. Material changes take effect thirty (30) days after posting; other changes take effect on posting. Continued use of the Services after a change takes effect constitutes acceptance.
CONTACT
Magnetic Chemistry LLC
2108 N St, Suite N, Sacramento, CA 95816
support@magneticchemistry.com
Updated: September 29, 2026